Last updated: October 1, 2026
DE-PLATFORM Lounge ("we", "our", or "us") operates the DE-PLATFORM website and reservation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, create an account, or make a reservation. By using our services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our services.
Information you provide directly:
Information collected automatically: When you access the site, standard technical data may be collected by our hosting and authentication providers (such as IP address, browser type, device type, and pages visited) for security and performance purposes.
We use Firebase (Google) for authentication and data storage. If you sign in with Google, we receive the name and email address associated with your Google account, as required to create your profile. We do not receive or store your Google password.
We use WhatsApp (Meta) to deliver booking confirmations and to allow you to reach our team directly. When you confirm a reservation, your booking details (name, date, time, and seat) are transmitted to WhatsApp to pre-fill your message. WhatsApp's own privacy policy also applies to messages sent through its platform.
We use Paystack as a payment gateway. Any card or payment details you enter are processed directly by Paystack; we never see or store your full card number.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Your data is stored on Firebase (Google Cloud infrastructure), which provides industry-standard encryption in transit and at rest. We restrict administrative access to your data, and sensitive operations (such as releasing a reserved booth) are limited to authorized staff accounts.
No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account password confidential.
We retain your account information for as long as your account is active. Reservation records are retained as needed for business operations, legal obligations, and dispute resolution, after which they are deleted or anonymized.
Under applicable data protection laws (including the Nigeria Data Protection Act, 2023), you have the right to:
To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.
Our services are not directed to persons under the age of 18. We do not knowingly collect personal data from anyone under 18. If we learn that we have collected data from a minor, we will delete it promptly.
Our website uses minimal cookies and browser storage necessary for sign-in sessions and website functionality. We do not use third-party advertising or behavioral tracking cookies.
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly. We encourage you to review this page periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: